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Courses & MembershipsManaging Course Comments
Courses & Memberships

Managing Course Comments

How to control who can comment on your course lessons, view recent comments, and configure comment visibility per lesson or module.

Managing Course Comments

Comments let your course participants ask questions, share insights, and interact with you directly inside the course. You have full control over who can comment, where comments appear, and which lessons allow them.

Accessing comments

Go to your course product and click the Comments tab. Here you'll see all comment activity and settings for that course. Watch this step (0:00)

The Comments section inside a course product showing modules and comment settings
The Comments section inside a course product showing modules and comment settings

You can filter by module to see comments from a specific section, or view all comments across the entire course.

Who can comment

On the right side of the comments page, you choose who's allowed to leave comments. Watch this step (0:19)

Comment permission settings showing Instructor Only, Public, and User Selection options
Comment permission settings showing Instructor Only, Public, and User Selection options

You have three options:

SettingWho can commentBest for
Instructor OnlyOnly you (the instructor) can postAnnouncements, one-way updates
PublicEveryone enrolled in the courseOpen discussion, Q&A, community feel
User SelectionYou choose specific peopleModerated discussions, VIP groups

For most wellness courses, Public works well — it creates a sense of community and lets participants support each other. If you're concerned about managing conversations, start with Public and switch to Instructor Only later if needed.

Viewing recent comments

The comments section shows all recent comments from your course participants. You can see who said what, when they said it, and which lesson it's connected to. Watch this step (0:37)

Recent comments view showing participant messages with timestamps
Recent comments view showing participant messages with timestamps

You can set up email notifications so you're alerted every time someone leaves a comment — no need to check manually. Go to Client Portal → Settings → Email Settings → Courses and enable the Course Comments notification. This way you can respond quickly, which keeps learners engaged.

Controlling where comments appear

You don't have to allow comments everywhere. For each lesson or module, you can decide whether comments are visible, hidden, or locked. Watch this step (0:55)

Course content settings showing comment visibility toggles per lesson
Course content settings showing comment visibility toggles per lesson

Your options for each lesson:

  • Show comments — participants can see and leave comments on this lesson
  • Hide comments — no comment section visible at all
  • Lock comments — the comment section is visible but participants can't post new ones (useful for older lessons you want to archive)

This gives you granular control. For example, you might want comments open on workshop-style lessons where discussion adds value, but hidden on simple resource pages where there's nothing to discuss.

Watch this step (1:13)

Finalised comment settings showing different visibility per lesson
Finalised comment settings showing different visibility per lesson

Tips for managing comments well

  • Respond within 24 hours — timely responses show participants you're engaged and care about their progress
  • Pin important comments — if someone asks a question that others will benefit from, consider addressing it prominently
  • Use comments as content ideas — if the same question keeps coming up, it might be worth adding a FAQ section or extra lesson to address it
  • Set expectations early — in your course introduction, let participants know how comments work and how quickly they can expect a response from you

Quick reference

What you want to doWhere to find it
View all commentsCourse → Comments tab
Choose who can commentComments tab → permission dropdown (right side)
Filter by moduleComments tab → module dropdown
Hide comments on a lessonCourse Content → toggle off comments for that lesson
Lock comments (read-only)Course Content → set to locked for that lesson
Get notified about new commentsClient Portal → Settings → Email Settings → Courses → Course Comments

This feature is part of our Growth Tools package. Interested in adding it to your setup? Send Korneel a message on Slack and we'll walk through whether it's a good fit for your business.


Need help? If you get stuck, send Korneel a message on Slack and we'll sort it out together.